FAQs

Each rack is $198 for a 2-week rack booking, equivalent to 10 trading days.

Sellers receive 85% of their sales, while Casa Rack retains a 15% commission to cover operating costs.

We accept women's clothing, shoes, handbags and accessories that are gently used and in excellent condition, ensuring our collection maintains a high standard of quality and style.

After completing your rack booking, you'll receive a confirmation email with a link to our seller portal.

Create your seller profile, list your items and set your own prices before bringing your clothes into the store.

Our portal uses AI image recognition to help create listings by suggesting descriptions and categories. You'll also be able to monitor your sales in real time.

Yes. Once your seller profile has been created, you can log into the inventory management portal at any time to track your sales.

By default, a 25% discount is automatically applied during the final four trading days of your booking. Upon written request, this discount can be increased or removed.

Each rack comfortably holds approximately 40–45 items, including shoes and accessories, while maintaining an organised and attractive display.

You are welcome to restock your rack throughout your booking period.

Rack setup takes place between 8:00am and 9:30am on the Saturday your booking begins.

Upon arrival, Casa Rack will provide printed labels, tags and hangers. You'll simply tag your items, apply the pricing labels and style your rack.

Please allow approximately 30–45 minutes to complete your setup.

Yes. For an additional fee of $68, we offer a rack setup service (subject to availability).

Simply bring your items to the store at 8:00am on the Saturday your booking begins, and we'll tag your items, apply pricing labels and professionally style your rack for you.

Rack pack-up takes place on Friday between 4:00pm and 5:00pm.

If you're unable to collect your items during this time, a $22 pack-down fee will be deducted from your final sales payout.

Items left unclaimed for more than five days after the scheduled collection date may be donated, resold or disposed of at Casa Rack's discretion.